Privacy Policy
Last updated: 04/24/2025
The following policy outlines the data protection practices of VIGNOBLES & COMPAGNIE on the website https://boutique.vignoblescompagnie.com/. The company respects your concerns regarding the confidentiality of personal data you provide to us. By providing us with your personal data, you consent to their use and disclosure under the conditions described below:
ARTICLE 1: INTRODUCTION
This privacy policy aims to inform users of the website:
- How their personal data is collected. Personal data is defined as any information that can identify a user, such as: name, surname, age, postal or email address, location, or IP address (non-exhaustive list);
- The rights they have regarding this data;
- The identity of the person responsible for processing the collected personal data;
- The recipients of this data;
- The site’s cookie policy.
ARTICLE 2: PRINCIPLES RELATING TO THE COLLECTION AND PROCESSING OF PERSONAL DATA
In accordance with Article 5 of the European Regulation 2016/679 (GDPR), personal data must be:
- Processed lawfully, fairly, and transparently with respect to the data subject;
- Collected for specified, explicit, and legitimate purposes (see Article 3.1), and not further processed in a way incompatible with those purposes;
- Adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed;
- Accurate and, where necessary, kept up to date. Reasonable steps must be taken to ensure that inaccurate personal data, considering the purposes for which they are processed, are erased or rectified without delay;
- Kept in a form which permits identification of data subjects for no longer than necessary for the purposes for which the data are processed;
- Processed in a manner that ensures appropriate security of the data, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage, using appropriate technical or organizational measures.
Processing is only lawful if and to the extent that at least one of the following applies:
- The data subject has given consent to the processing of their personal data for one or more specific purposes;
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take pre-contractual steps at the request of the data subject;
- Processing is necessary for compliance with a legal obligation;
- Processing is necessary to protect the vital interests of the data subject or another natural person;
- Processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority;
- Processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject, especially if the subject is a child.
ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED WHILE USING THE WEBSITE
3.1: Data Collected
Personal and non-personal data collected as part of our business includes:
- Identification data (e.g., name, surname, email and postal address, phone number);
- Order-related data;
- Connection data (e.g., IP address, browser, device, browsing behavior, logs);
- Financial data (e.g., bank account, credit card details).
The purposes of collecting and processing these data include:
- Order processing
- Managing and handling orders
- Shipping products
- Processing payments
- Improving our services
- Enhancing user experience on our website
- Analyzing website usage and trends
- Improving customer service and support
- Communication
- Sending updates and purchase-related information
- Sending promotional materials and newsletters (with your consent)
- Responding to inquiries and customer service requests
3.3: Sharing Your Data
Third-Party Services
We may share your information with third-party service providers who help us operate our website, conduct our business, or serve you. These providers are contractually obligated to keep your information confidential and secure.
Legal Requirements
We may disclose your information if required to do so by law, such as to comply with a subpoena or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
ARTICLE 4: DATA CONTROLLER AND DATA PROTECTION OFFICER
Personal data is collected by Vignobles & Compagnie, a public limited company with a capital of €1,845,000.00, registered under number 690 200 910 R.C.S. Nîmes.
The Data Controller can be contacted as follows:
- By mail: Vignobles & Compagnie, 19 chemin neuf, 30210 Castillon du Gard, France
- By phone: +33 (0)4 66 37 49 50
- By email: contact@vignoblescompagnie.com
If you believe, after contacting us, that your data protection rights are not being respected, you may lodge a complaint with the CNIL (French data protection authority).
ARTICLE 5: USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
Any user whose personal data is processed has the following rights under Regulation (EU) 2016/679 and the French Data Protection Act (Law No. 78-17 of January 6, 1978):
- Right of access, rectification, and erasure (Articles 15, 16, 17 GDPR);
- Right to data portability (Article 20 GDPR);
- Right to restriction and objection to processing (Articles 18 and 21 GDPR);
- Right not to be subject to a decision based solely on automated processing;
- Right to define instructions concerning the fate of their data after death;
- Right to lodge a complaint with a supervisory authority (Article 77 GDPR).
To exercise your rights, please contact Vignobles & Compagnie at the above-mentioned postal or email address.
To process your request, the Data Controller may ask for information such as your full name, email address, and customer/account ID.
Visit cnil.fr for more information about your rights.
ARTICLE 6: CHANGES TO THE PRIVACY POLICY
Vignobles & Compagnie reserves the right to modify this Privacy Policy at any time to ensure compliance with applicable laws.
Any changes will not affect past transactions, which remain governed by the policy in force at the time of the transaction and accepted by the user.
Users are encouraged to review this Policy regularly when using our services, even without formal notification.